Chapter 1 : Business Driven Technology

Information Technology's Role In Business
 =Information technology is everywhere in business.

Information Technology's Impact On Business Operations

• Organizations typically operate by functional areas or functional silos.
• Functional areas are interdependent.                                                                                                

Information Technology Basics

• Information technology (IT) - a field concerned with the use of technology in managing and processing information.
• Management information systems (MIS) - a general name for the business function and academic discipline covering the application of people, technologies, and procedures to solve business problems.

Information

• Data - raw facts that describe the characteristic of an event.
• Information - data converted into a meaningful and useful context.
• Business intelligence - applications and technologies that are used to support decision-making efforts.

IT Resources

• People use.
• Information technology to work with.
• Information. 

IT Cultures

• Information-Functional Culture - employees use information as a means of exercising influence or power over others. For example, a manager in sales refuses to share information with marketing. This causes marketing to need the sales manager's input each time a new sales strategy is developed. 
• Information-Sharing Culture - employees across departments trust each other to use information (especially about problems and failures) to improve performance.
• Information-Inquiring Culture - employees across departments search for information to better understand the future and align themselves with current trends and new directions.
• Information-Discovery Culture -   employees across departments are open to new insights about crisis and radical changes and seek ways to create competitive advantages.