Wednesday, September 16, 2015

Chapter 5 : Organizational Structures that Support Strategic Initiatives

Recent IT- related strategic positions :
  • Chief Information Officer (CIO)                                                                                           Oversees all uses of IT and ensures the strategic alignment of IT with business goals and objectives.
Broad CIO functions include :
=> manager.

  • Chief Technology Officer (CTO)
Responsible for ensuring the throughput, speed, accuracy, availability, and reliability of IT.
  • Chief Security Officer (CSO)
Responsible for ensuring the security of IT systems.
  • Chief Privacy Officer (CPO)
Responsible for ensuring the ethical and legal use of information.
  • Chief Knowledge Office (CKO)
Responsible for collecting, maintaining, and distributing the organization's knowledge.

The Gap Between Business Personnel and IT Personnel :
  • Business personnel possess expertise in functional areas such as marketing, accounting, and sales.
  • IT personnel have the technological expertise.
  • This typically causes a communications gap between the business personnel and IT personnel. 
  • Business personnel must seek to increase their understanding of the business.
  • It is the responsibility of the CIO to ensure effective communication between business personnel and IT personnel.
Ethics :
The principles and standards that guide our behavior toward other people.
  • Privacy ( major ethical issue )                                                                                                       The right to be left alone when you want to be, to have control over your own personal possessions, and not to be observed without your consent.
  • Issues affected by technology advances :                                                                                      => intellectual property - intangible creative work that is embodied in physical form.                  => copyright - the legal protection afforded an expression of an idea, such as a song, video              games, and some types of proprietary documents.                                                                    => fair use doctrine - in certain situations, it is legal to use copyrighted material.                        => pirated software - the unauthorized use, duplication, or sale of copyrighted software.            => counterfeit software - software that is manufactured to look like real thing.

Security :
The protection of information from accidental or intentional misuse by persons inside or outside an organization.

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